Articles from mea Platform

Only 8% of surveyed insurance organizations using business process outsourcing (BPO) would renew their contracts as-is. Among the 110 BPO users in the study, 86% would renegotiate to capture AI-driven efficiencies or completely rework terms and service levels if those contracts were renewed today. Buyers are reopening price, scope and accountability together to reflect AI-enabled delivery. The finding comes from The State of Insurance Operations, published by ISG, the global AI-centered technology research and advisory firm, based on research commissioned by mea Platform.

The insurance market is ready to hand repeatable operational work to AI so it can win business it is currently turning away. A full 83% of the market supports AI executing repeatable work. A further majority, 75%, would only allow AI execution with a model built for insurance or governed inside their own rules. Both findings come from a report published today by ISG, the global technology research and advisory firm, and commissioned by mea Platform.

mea Platform, the insurance-native agentic AI company, has earned recognition across independent 2026 insurance research and industry awards for its agentic AI, spanning Life, Property and Casualty (P&C), and Specialty insurance.

mea Platform (“mea”), the AI-native insurance technology company, today announced a $50 million minority growth equity investment from SEP, a leading investor in enterprise technology companies.

mea Platform today launched mea Operations, a suite of insurance-specific agentic AI products designed to unlock the massive value trapped inside (re)insurance operating expense. Having already enabled clients to transform underwriting performance with AI that ingests, interprets, and accelerates decisions, mea is expanding its proven platform across industry workflows.